The Most Affordable
Customer Service
Transform your customer support from a cost center to a value driver. Smithers AI empowers your team to deliver exceptional service while reducing costs and improving efficiency.
Overcome Customer Service Challenges
- Reduce average handle time by 40%
- Cut training costs by 60% with AI-assisted knowledge management
- Lower cost per customer interaction by 50%
- Seamlessly integrate with your existing ITSM tools
AI-Powered Solutions
For Modern Support
01
Intelligent Virtual Agents
- Handle up to 80% of routine inquiries automatically
- Available 24/7, reducing wait times by 90%
- Seamlessly escalate complex issues to human agents
02
Knowledge Management Automation
- Reduce employee onboarding time by 50%
- Ensure 99% accuracy in information delivery
- Automatically update knowledge base as policies change
03
Workflow Automation
- Streamline complex processes like refunds and password resets
- Reduce manual errors by 95%
- Increase first-call resolution rates by 30%
04
Smithers Consulting: Tailored AI Integration
Our expert team works with you to:
- Design custom workflows that cut processing time by 70%
- Implement secure data handling for sensitive account inquiries
- Integrate AI seamlessly with your existing ITSM infrastructure
Real Results for
Real Businesses
- Reduce overall support costs by 40%
- Increase customer satisfaction scores by 25%
- Boost agent productivity by 35%
Don’t let outdated support processes hold your business back. Embrace the efficiency and expertise of Smithers AI customer service solutions.