What Can Smithers Do?
Education and Business Coaches
Inbound Calls with Personal Voice
- AI version of you with your personality and style
- Upload manuals, SOPs, Textbooks, or FAQs into the knowledgebase to encapsulate everything specific to your field
- Be available 24/7 to answer customer questions
- Remembers previous conversations with customers to continue where left off
AI Webinars with Personal Voice
- Always LIVE interactive presentations
- Designed to teach or to sell products and services
- All questions feed your CRM for summarized sales follow up
- Text (SMS) reminders to increase attendance
- Networking within the webinars
Customer Service & Support
- Inbound Calls to manage 1st line support phone calls.
- Reduces costs for night and weekend support
- Scales to thousands of calls per minute
- Transfers calls to a call center or other internal phone number for frustrated callers
- Transfer frustrated chat customers to internal LIVE Chat. You can assign users that will be available to answer any chat messages
Allows workflows to integrate with internal systems
- Password resets
- Order or Account status
- Hot Fixes or links to other data or services
Works on multiple platforms or interfaces
- Social media
- Teams (Coming Soon)
- Internal and Customer-facing Websites
Outbound Cold-Calling and Emailing Campaigns
- Assign a bot to manage outbound telemarketing phone calls. Great for following up with stale leads within your CRM
- Setup Email marketing simply with a URL that maintains the information you want your customers to know about
- Makes the email look NEW every time without your needing to change content
- Allows for No Spam rules to be followed – consumers can Opt-Out anytime
Sales Booking Agent Support
- Each sales member can be assigned their own Bot with its own CRM integrations
- It comes with a Booking Page link that can be used to manage the sales agents calendar – like Calendly
- Uses Text Messaging (SMS) to remind both the sales agent and the customer of the appointment
- Booking pages also has chat to allow customers to ask questions ahead of time in the sales person’s style and experience
Multiple Sales Agent support
- Augment your entire sales staff with an AI version of themselves to save conversation time with “fact-finding” customers. Talk to the bot first to weed out time wasting conversations.
- Use Webinars for each sales team member to build up their book of business
- Use the Webinar Presentation Builder to make fast work of content creation
- Instant notifications over text and email of great conversations that quickly deserve follow-up of the agent to close the sale
